FaultTrack is Sol Plaatje Municipality's fault-reporting system — report water, electricity, sewerage, refuse and road issues in your area, and follow their progress from your phone. Reports still get logged even without signal, and you'll get an SMS and in-app update as things move.
Pick a service, describe the fault, add a photo, and submit — your details are already filled in once you're signed in.
No connection? Your report is saved on your phone and sent automatically the moment you're back online.
Get a text and an in-app notification when your fault moves to In Progress and again when it's Resolved.
Every report automatically routes to the municipal department responsible — no manual sorting or delays.
Municipal staff member? Register a staff account to log calls, manage faults, and update statuses.